2020 Maui Travel Updates
AN IMPORTANT MESSAGE FROM OUR 'OHANA:
The Chase 'N Rainbows 'Ohana appreciates that the COVID-19 situation presents unprecedented, challenging times for everyone. Please note the following important information.
We’ve received numerous inquiries asking when the State will return to normal business and what guests and condo owners should do with their reservations in the coming months. While we are not in a position to provide any predictions, we can let you know what the tone of the discussions. The Hawaii Tourism Authority has reached out to the U.S. Media to suspend Hawaii travel-focused editorial coverage. The State is discouraging travel to Hawaii at this time and continue to discuss methods to maintain either travel restrictions or new standards for arriving passenger even when State restrictions begin to be lifted at some time in the future. All vacation rentals have been ordered closed.
Even though hotels can operate, many hotels, including many major hotels, have closed. Some to the end of June. Some later. We will keep you informed and encourage you to monitor the local news to provide you with needed information to make your decisions.
Our No Risk Booking Policy
A deposit in the amount of 3 nights’ rent is required to secure a reservation. The final balance is due 30 days prior to arrival, which is when the reservation becomes non-changeable and non-refundable. You can change your dates or even change condos up until that final payment due date. If you cancel altogether prior to the final payment due date, your deposit will be refunded less a $100 cancel fee.*
*Cancel fees for arrivals through December 31, 2020 are being waived.
Please note that as the COVID-19 situation unfolds, we are maintaining a very flexible cancellation and refund policy through 2020 and will extend this policy as needed.
UPDATE AS OF 5/18/2020:
Today the governor announced the extension of the 14-day quarantine for travelers to Hawaii, including those flying between the islands, and the moratorium on residential evictions through June 30.
Excerpt from the County of Maui:
- Bed and breakfast rentals, short-term rentals, vacation rentals and time-shares, even if zoned for hotel use, were not identified as essential businesses or operations under the Governor’s Proclamation. Therefore, these specified businesses or operations must cease for the disaster relief period which continues through June 30, 2020, unless it is terminated at an earlier date or extended to a later date.
- If the Governor’s Proclamation expires or is terminated prior to the expiration or termination of Mayor Victorino’s Public Health Emergency Rules, the Mayor’s Rules remain in effect.
UPDATE AS OF 5/5/2020:
We recommend checking on the status of your flights as US DOT has recently approved United, American and other airlines requests to temporarily suspend neighbor island travel (this includes Maui).
STATEWIDE 14-DAY QUARANTINE FOR ARRIVALS ON OR AFTER MARCH 26, 2020 TO AT LEAST JUNE 30, 2020:
Per the Order:
- Those arriving will be asked for ID verification, the location of where they are staying and a phone number for contact. Visitors will be quarantined in the hotel or rented lodging that they are staying.
- The traveler will be responsible for their own transportation to and from the airport.
- The penalty for violation of the order is $5,000 and/or a year in prison.
- The quarantine does not apply to flight crews and pilots.
- The traveler is fully responsible for the cost of the quarantine.
WHAT THIS MEANS FOR OUR VALUED GUESTS:
GUESTS ARRIVING THROUGH JUNE 2020 MUST CHANGE STAY DATES TO A FUTURE TIME WITH NO PENALTY OR CANCEL FOR A FULL REFUND.
ALL RESORT POOLS AND GRILL AREAS ARE CLOSED IN ACCORDANCE WITH STATE OF HAWAII PUBLIC HEALTH DIRECTIVES. VIOLATORS WILL BE ASSESSED A FINE.
STAY AT HOME, WORK FROM HOME:
Late March 22nd, Maui Mayor Michael Victorino announced a "stay at home and work from home" amendment to the Public Health Emergency Rules in an effort to fight the spread of COVID-19. The amendment is effective at 12:01 a.m. Wednesday, March 25, 2020. The new order was in effect until April 30 but has now extended through May 31.
Public and Private Facilities and Businesses Required to CLOSE:
- All businesses not listed as “essential businesses”
- Restaurants and cafes will be allowed to provide takeout and delivery service
- Bars, nightclubs, theaters, public gathering venues, and tourist attractions
- Gyms, recreation facilities, and other places of public gathering, regardless of size
- County parks, golf courses and beach parks had been previously closed but are now slowly re-opening on a limited basis
- Violation of the rules is punishable as a misdemeanor, with fines of up to $5,000, up to a year in jail, or both.
“Decisive action is needed to stem the spread of COVID-19 and protect our healthcare resources, our hospital beds, respirators and the health and safety of doctors, nurses and other healthcare professionals,” Mayor Victorino said. “I humbly ask all of us to do our part to flatten the curve and come together as a community.”
PLEASE CHECK THESE LINKS FOR UPDATED COVID-19 INFORMATION: