2020 Maui Travel Updates

AN IMPORTANT MESSAGE FROM OUR 'OHANA:

The Chase 'N Rainbows 'Ohana appreciates that the COVID-19 situation presents unprecedented, challenging times for everyone. Please note the following important information.  

OUR NO RISK BOOKING POLICY:

A deposit in the amount of 50% of the booking total required to secure a reservation for each condo. The final balance is due 30 days prior to arrival, which is when the reservation becomes non-changeable and non-refundable. You can change your dates or even change condos up until that final payment due date. If you cancel altogether prior to the final payment due date, your deposit will be refunded less a $100 + tax cancel fee.*

*Cancel fees for arrivals through December 18, 2020 are being waived.  If your cancellation is Covid-related, you may cancel without penalty and for a full refund up to 72 hours prior to arrival.

Please note that as the COVID-19 situation unfolds, we are maintaining a very flexible cancellation and refund policy through 2020 and will extend this policy as needed.

IMPORTANT TRAVEL UPDATES:

TRAVEL UPDATE AS OF 7/13/2020: 

NEW. Today, Governor Ige announced the delaying of the launch of pre-travel testing program until September 1st.  The pre-test program would have allowed for trans-Pacific travelers to avoid the 14-day quarantine beginning in August if they produced a negative coronavirus pre-test, taken within 72 hours of departure to Hawaii.  Unfortunately, there has been a surge in infections on the mainland, including in some of the markets that travelers to Hawaii typically come from.

THEREFORE, UNTIL AT LEAST SEPT 1, 2020, OUT-OF-STATE VISITORS THAT ARRIVE IN MAUI COUNTY MUST COMPLETE A 14-DAY MANDATORY QUARANTINE AT A HOTEL OR MOTEL PRIOR TO RENTAL OF A CONDOMINIUM, BED AND BREAKFAST HOME OR SHORT-TERM RENTAL HOME.

WHAT THIS MEANS FOR OUR VALUED GUESTS: 

GUESTS ARRIVING THROUGH AUGUST 2020 MUST CHANGE STAY DATES TO A FUTURE TIME WITH NO PENALTY OR CANCEL FOR A FULL REFUND. 

GUESTS ARRIVING IN SEPTEMBER 2020 AND BEYOND: Cancel fees for arrivals through December 18, 2020 are being waived. If your cancellation is Covid-related, you may cancel without penalty and for a full refund up to 72 hours prior to arrival. Please note that as the COVID-19 situation unfolds, we are maintaining a very flexible cancellation and refund policy through 2020 and will extend this policy as needed.

MOST RESORT POOLS AND GRILL AREAS ARE STILL CLOSED IN ACCORDANCE WITH STATE OF HAWAII PUBLIC HEALTH DIRECTIVES.  VIOLATORS WILL BE ASSESSED A FINE.

PLEASE CHECK THESE LINKS FOR UPDATED COVID-19 INFORMATION: 

https://mauinow.com/category/coronavirus/

https://www.mauicounty.gov/2370/COVID-19-Coronavirus-Information

https://hawaiicovid19.com/