2020 Maui Travel Updates

AN IMPORTANT MESSAGE FROM OUR 'OHANA:

The Chase 'N Rainbows 'Ohana appreciates that the COVID-19 situation presents unprecedented, challenging times for everyone. Please note the following important information.  

OUR NO RISK BOOKING POLICY:

A deposit in the amount of 50% of the booking total required to secure a reservation for each condo. The final balance is due 30 days prior to arrival, which is when the reservation becomes non-changeable and non-refundable. You can change your dates or even change condos up until that final payment due date. If you cancel altogether prior to the final payment due date, your deposit will be refunded less a $100 + tax cancel fee.*

*Cancel fees for arrivals through December 18, 2020 are being waived.  If your cancellation is Covid-related, you may cancel without penalty and for a full refund up to 72 hours prior to arrival.

Please note that as the COVID-19 situation unfolds, we are maintaining a very flexible cancellation and refund policy through 2020 and will extend this policy into 2021 as needed.

IMPORTANT TRAVEL UPDATES AS OF 9/17/2020: 

NEW. Today, Governor Ige announced that the launch of pre-travel testing program will now begin on OCTOBER 15, 2020.  The pre-travel Covid-19 test program would have allows for trans-Pacific travelers to avoid the 14-day quarantine if they produce a negative coronavirus pre-test, taken within 72 hours of departure to Hawaii.  

HAWAII DEPT. OF HEALTH TRAVEL FAQ'S:    https://hawaiicovid19.com/travel/#travel-FAQs

MANDATORY STATE OF HAWAII TRAVEL AND HEALTH FORM:   https://travel.hawaii.gov/#/ 

The State of Hawaii and County of Maui does not permit Transient Vacation Rentals (TVRs) at Condominium units zoned hotel to those subject to the 14-day quarantine.  THEREFORE, OUT-OF-STATE VISITORS THAT ARRIVE IN MAUI COUNTY WHO DO NOT PARTTICIPATE IN THE PRE-TRAVEL COVID-19 TEST PROGRAM MUST COMPLETE A 14-DAY MANDATORY QUARANTINE AT A HOTEL OR MOTEL PRIOR TO RENTAL OF A CONDOMINIUM, BED AND BREAKFAST HOME OR SHORT-TERM RENTAL HOME.

WHAT THIS MEANS FOR OUR VALUED GUESTS: 

GUESTS SCHEDULED TO ARRIVE NOW TO OCTOBER 14, 2020, please contact us to reschedule or cancel your reservation with no penalty to you. 

GUESTS ARRIVING OCTOBER 15, 2020 AND BEYOND: Cancel fees for arrivals through at least December 18, 2020 are being waived. If your cancellation is Covid-related, you may cancel without penalty and for a full refund up to 72 hours prior to arrival. Please note that as the COVID-19 situation unfolds, we are maintaining a very flexible cancellation and refund policy through 2020 and will extend this policy into 2021 as needed.

AT THIS TIME, MOST RESORT POOLS AND GRILL AREAS ARE STILL CLOSED IN ACCORDANCE WITH STATE OF HAWAII PUBLIC HEALTH DIRECTIVES.  ALSO, PLEASE WEAR A FACE COVERING IN PUBLIC PLACES AND PRACTICE GOOD HYGIENE AND DISTANCING.