Travel Updates & Maintenance Schedules

AN IMPORTANT MESSAGE FROM OUR 'OHANA:

The Chase 'N Rainbows 'Ohana appreciates that the COVID-19 pandemic presents unprecedented, challenging times for everyone. Our aim with this web page is to provide you with the most updated and accurate information possible.  We appreciate your patience as our staff addresses the questions and concerns of each and every guest.  For the quickest response, please email your message to mauireservations@chasenrainbows.com. Our staff is using best efforts to respond within 24 hours.

Please note the following important information: 

 

IMPORTANT TRAVEL UPDATES AS OF 10/08/2020: 

Governor Ige announced that the launch of pre-travel testing program to begin on OCTOBER 15, 2020

 The Pre-Travel Testing Program is scheduled to begin on October 15. Travelers who, upon entry into the state, provide written confirmation from a state approved COVID-19 testing facility of a negative test result from a test administered to the traveler within 72 hours from the final leg of departure, will be exempt from the 14-day mandatory quarantine.

Currently approved is the processing by laboratories that are licensed or certified by Clinical Laboratories Improvement Amendments (CLIA) of specimens for nucleic acid amplification testing approved or authorized by the United States Food and Drug

Administration, pursuant to an Emergency Use Authorization or other authorization for COVID-19 testing. The State of Hawaii thus far announced partnerships with Kaiser Permanente, CVS Pharmacies, and Walgreens. Recently, United Airlines and Hawaiian Airlines announced they will be offering COVID testing for passengers at designated airports.  Please check the state travel links below to make sure yours is a participating testing facility.

Travelers with Pending COVID Test Results Upon Arrival to Hawaii

Travelers who submitted to the test prior to their departure but did not receive their test result upon arriving to Hawaii must quarantine at a designated property accepting travelers who are subject to quarantine restrictions. The traveler must stay at the designated property, as defined by the State of Hawaii and County of Maui, until the traveler receives the negative test result. As of Oct. 8, 2020, Chase ‘N Rainbows is now allowed to accept guests subject to quarantine restrictions due to a late test result only (subject to the rules imposed at the discretion of the resort). 

 Travelers Without Negative COVID Test Results Upon Arrival to Hawaii

Travelers who did not submit to a COVID test prior to their departure must quarantine for a minimum of 14 days or their entire stay whichever is shorter. The traveler must stay in a designated quarantine property. By law, Chase ‘N Rainbows cannot accept guests subject to quarantine restrictions due to failure to participate in the pre-travel Covid testing program.

 HAWAII DEPT. OF HEALTH TRAVEL FAQ'S:    https://hawaiicovid19.com/travel/#travel-FAQs

 MANDATORY STATE OF HAWAII TRAVEL AND HEALTH FORM:   https://travel.hawaii.gov/#/ 


 

 

RESORT MAINTENANCE AND CONSTRUCTION:

Please be advised that NOT ALL of these projects apply to your stay.  Please check the applicable resort/condo where you are booked. 

WEST MAUI BEACH EROSION INFO: https://www.hawaiinewsnow.com/2019/03/14/kahana-bay-condos-aim-fight-erosion-with-beach-nourishment-plan/ 

 

MAHANA: Resort Maintenance and Spalling Repair - NEW AS OF SEPT 17, 2020:

Mahana Spalling Repairs (NOTICE RECEIVED FROM THE RESORT ON 9/17/2020):

The spalling (exterior concrete) repair project launched earlier this month with work on the Molokai building, Makai (oceanside), starting at the North end (09) stack and continuing South.  Repairs will continue on the Molokai building Southward and then wrapping around the building to the Mauka (mountain side). Spalling repairs will then move to the Lanai building. The summarized spalling repair plan follows.   As in prior spalling efforts, the plan is subject to change due to the magnitude of the damage uncovered, the weather, etc.  Swing stages are being utilized, not scaffolding, so interference with lanai use is minimized. 

UPDATE PROVIDED BY RESORT TO US ON 10/16/2020:

UPDATED to reflect revised Lanai Building Sequencing shows work on the Mauka side first, and the Makai side after that to allow a better view of the ocean during high season when whale watching is a priority.  Note that the plan is subject to change, likely to change, based on the discovery and repair of previously unknown damage. You should consider the near-term plan to more likely to proceed as shown while the longer-term plans are more likely to change. 

 

MOLOKAI BUILDING

Planned

Planned

 

 

LANAI BUILDING

 Planned

 Planned

 

Stack

Start Date

End Date

Status

 

Stack

Start Date

 End Date

 Status

09 Makai (Oceanside)

9/1/2020

10/12/2020

Paint/Finish

 

19 Mauka (Mtn Side)

1/25/2021

  2/17/2021

Not Started

08 Makai

9/3/2020

10/22/2020

Demo

 

18 Mauka

1/28/2021

  2/18/2021

Not Started

07 Makai

9/4/2020

10/26/2020

Demo

 

17 Mauka

2/2/2021

  2/25/2021

Not Started

06 Makai

9/23/2020

11/2/2020

Demo

 

16 Mauka

2/5/2021

  3/4/2020

Not Started

05  Makai

9/24/2020

11/4/2020

Abatement

 

15 Mauka

2/10/2021

  3/11/2021

Not Started

04  Makai

9/28/2020

11/13/2020

Abatement

 

14 Mauka

2/15/2021

  3/18/2021

Not Started

03 Makai

10/1/2020

11/17/2020

Abatement

 

13 Mauka

2/18/2021

  3/25/2021

Not Started

02 Makai

10/1/2020

11/17/2020

Abatement

 

12 Mauka

2/23/2021

  3/31/2021

Not Started

01 Makai

10/6/2020

11/25/2020

Sounding/Layout

 

11 Mauka

2/23/2021

  4/1/2021

Not Started

South Molokai Sheer Wall

10/9/2020

12/1/2020

Not Started

 

North Lanai Sheer Wall

3/3/2021

  4/8/2021

Not Started

01 Mauka (Mtn Side)

10/19/2020

12/7/2020

Not Started

 

11 Makai 

(Oceanside)

3/10/2021

  4/15/2021

Not Started

02 Mauka

10/19/2020

12/7/2020

Not Started

 

12 and 13 Makai

3/16/2021

  4/22/2021

Not Started

03 Mauka

10/23/2020

12/10/2020

Not Started

 

14 Makai

3/19/2021

  4/29/2021

Not Started

04 Mauka

10/28/2020

12/14/2020

Not Started

 

15 Makai

3/24/2021

  5/6/2021

Not Started

05 Mauka

10/28/2020

12/14/2020

Not Started

 

16 Makai

3/29/2021

  5/13/2021

Not Started

06 Mauka

11/2/2020

12/21/2020

Not Started

 

17 Makai

4/1/2021

  5/20/2021

Not Started

07 Mauka

11/2/2020

1/4/2021

Not Started

 

18  Makai

4/7/2021

  5/27/2021

Not Started

08 Mauka

11/16/2020

1/6/2021

Not Started

 

 

   

09 Mauka

11/19/2020

1/8/2021

Not Started

 

19 Makai (Oceanside)

4/12/2021

  6/3/2021

Not Started

North Molokai Sheer Wall

11/30/2020

1/18/2021

Not Started

 

South Lanai Sheer Wall

4/15/2021

  6/9/2021

Not Started


   

HALE MAHINA: 

Exterior Painting Resort-wide June 1 - approx. November 2020 (posted Nov. 5, 2019; Updated 1/12/2020 and 5/12/2020).  Additional details and schedule will follow as information becomes available.  There will be crew, scaffolding, an extension boom truck, power washing, sanding and typical paint odors on the premises and lanai items may need to be removed for the project.

Unit A103 Kitchen Remodel (Posted 9/11/2020): Approx. Jan. 4 - 31, 2021 - Expect moderate noise at adjacent units.

 

HOLOLANI:  There is no beach access on the property and resort staff strongly recommends you use an alternative beach access within walking distance for most.

See: Beach Conditions

 

HONUA KAI RESORT & SPA:  

Current Pools and BBQ areas that are open include:

Hokulani Infinity Pool

Family Pool

Pool Slide will be open as of Sat, Oct 10th

All BBQ grills will be open as of Sat, Oct 10th

Security continues to monitor traffic coming in/out of the property to ensure only registered Owners/guests, vendors and property managers are on property at all times. Security is posted at both the Main Kai Malina Parkway entrance and the South gate entrance and have been instructed to not allow any unregistered guests to enter.'

The bell/valet service is currently unavailable. Security is not available to meet or assist guests as they arrive to property.

Pest Control:

  • Thurs, Dec 17th 8am Konea Tower
  • Fri, Dec 18th Hokulani Tower

Resort Repainting is expected to take place Sept. - Nov. 2020

 

KAHANA OUTRIGGER: Resort Improvements + unit updates

>Exterior Dry Rot Repairs {Notice UPDATED 6/4/2020}:

  • Building 4 -Sept 13 -Oct 8, 2021 The work on the back lanais was completed in May 2020 so all that is left are the front entry decks.  There should be minimal impact on the property or guests.

 

KAHANA REEF: 

Resort Update as of 8/10/2020:

Currently, and for at least the next 30 days, most of the amenities at Kahana Reef are closed. This includes the pool and BBQs. It does not include the laundry room. Please be aware that any of this can change with a moment's notice. Directors are constantly monitoring the situation and will begin re-opening amenities when it becomes feasible.

Sea Wall Repair Project = 3 Phases over 3 years June 2018 - Dec 2020:

  • Phase 1 2018 - COMPLETE  
  • Phase 2 2019 - COMPLETE
  • Phase 3 2020** - April 1 thru approx early-December 2020

Phase 3 of the seawall project is mostly done, with some final work on the north end of the property still taking place. 

 

 

LAHAINA SHORES 

 Building Operations from October 15

  • Front Desk – Increased daily staffing from 8:00 a.m. to 8:00 p.m.
  • Guest Arrival Times are Required – The arrival time is required when submitting reservations to Lahaina Shores.  Please inform your guests of the after-hours telephone number (808-633-7163) if their arrival time is outside of the front desk hours.
  • Lobby Front Doors – Locked from 8:00 p.m. to 8:00 a.m.  Entry into the building with the Saflock unit key cards can be through the service entrance door in the porte cochere or through the stairwell exit doors on the north and south ends of the building.  We are awaiting installation of a Saflok card key reader on the lobby front doors.  As soon as that is completed, entry through the service door will not be necessary.
  • Lobby Sliding Doors at the Pool Deck – Locked from 10:00 p.m. to 6:00 a.m.  During the hours the front desk is not staffed (6:00 a.m. to 8:00 a.m. and 8:00 p.m. to 10:00 p.m.), the sliding door closest to the front desk will be partially open.  The sliding door closest to the concierge desk will remain locked.
  • Public Area Cleaning – The Housemen staff will constantly clean and sanitize all high touch surfaces from 6:00 a.m. to 10:00 p.m.

 

Building Operations from November 15

  • Front Desk – Increased daily staffing from 8:00 a.m. to 10:00 p.m.
  • Guest Arrival Times are Required – The arrival time is required when submitting reservations to Lahaina Shores.  Please inform your guests of the after-hours telephone number (808-633-7163) if their arrival time is outside of the front desk hours.
  • Lobby Front Doors – Locked from 10:00 p.m. to 8:00 a.m.  Entry into the building with the Saflock unit key cards can be through the service entrance door in the porte cochere or through the stairwell exit doors on the north and south ends of the building.  We are awaiting installation of a Saflok card key reader on the lobby front doors.  As soon as that is completed, entry through the service door will not be necessary.
  • Lobby Sliding Doors at the Pool Deck – Locked from 10:00 p.m. to 6:00 a.m.  During the hours the front desk is not staffed (6:00 a.m. to 8:00 a.m.), the sliding door closest to the front desk will be partially open.  The sliding door closest to the concierge desk will remain locked.
  • Public Area Cleaning – The Housemen staff will constantly clean and sanitize all high touch surfaces from 6:00 a.m. to 10:00 p.m.

 

LOKELANI BEACH RESORT: Resort & unit improvements

Posted 10/17/2019:

Lokelani has been exceptionally fortunate with its seawall longevity thanks to foresightful decision-making by its association 20+ years ago.  Seawall erosion has been a major and ongoing issue in west Maui over the past several years, with several area resorts having experienced major losses and months-long reconstruction projects.  In addition to normal wear and tear, changes in climate patterns and rising sea levels are believed to major causes of accelerated seawall and shoreline decline.  The upcoming Lokelani seawall project will involve 14-21 days of drilling and repair preparation necessary to ensure that our seawall remains strong and sustainable well into the future.  While there will inevitably be some noise and other contractor activity around this project, we do not anticipate any issues with access to Lokelani facilities or the beach.  The condominium building and units will not be involved in the repair.   We feel fortunate that this effort is comparatively minor thanks to the original, environmentally-sensitive seawall design and construction.

The Lokelani Board has approved the following forward steps:

** Q2/Q3 2020:   Lokelani will be engaging in a comprehensive painting project in summer/fall 2020.   At this writing, we do not anticipate that this project will negatively impact Rental.   We are attempting to schedule the project for September 2020, but are still negotiating with vendors.  Thus, this is an advisory communication only -- we will share an update when a vendor contract has been finalized.

The board approved a proposal from Performance Painting, which will be executed beginning Monday, Aug. 17.   The entire Lokelani facility will be painted, including doors and railings.   The project will begin in C building for approximately two weeks, then B and A building also for two weeks each (weather permitting).  Buildings will remain accessible during the painting process, with specific units addressed on a solitary day.  (Example:  A103 windows and patio doors would be taped with plastic protection a specific Wednesday).  Our site manager will update owners/guests regarding their unit's "painting day''  throughout the process. 

Cleaning the second-floor walkway will be completed during the first quarter.  It will likely be resurfaced later this year.

 

MAUI KA'ANAPALI VILLAS: 

Castaway Restaurant and most other outlets at the resort are again CLOSED until further notice (posted 10/5/2020).  

 

MAUI SANDS: 

Resort Improvements, Sea Wall Repairs + Shoreline Closures

Phase 2 of the sea wall work in front of Building 4 will start May 1, 2020 pending financing for the work.  Phase 2 is estimated to take 4-5 months with an ETA of completion Oct 2020.  This phase will also including installing a new stairway area between buildings 4 and 5. 

We understand that this is going to be a disruption for a great length of time. But we are trying to do everything we can to ensure that it is a smooth process with as few hiccups as possible.  We are giving you these timelines and preliminary information to ensure that if you have a vacation rental property you will have enough lead time to make your guests aware.

Notice dated 2/13/18: Due to ongoing shoreline erosion issues the sunset deck and the stairs next to it have been closed indefinitely.  There is a stairway to ocean access at the north end of Building #4.

2020 Pest Control Schedule (Dates subject to change):

  • Wed., Dec 2 at 8:00am

 

PAPAKEA BEACH RESORT:  

Common Area Rules as of 10/08/2020:

Until occupancy increases, the plan is to keep the facilities operating as previously reported with minor modifications where possible (copied below). Government restrictions, safety of occupants, occupancy level, owner/guest expectations, and financial impact to owners are all considered in evaluating these services.

Common Areas (lawns and open areas – not including recreational facilities) – open. Face coverings are required when outside of the unit except for when in the water.

No Association furniture will be available on the lawn area.  Occupants may bring their own chairs or mats for active use.  Unattended furniture left on common areas will be removed by staff.

Tennis and pickleball courts - open

  • Hours of operation: 7:00 AM – 10:00 PM
  • Full play allowed
  • Reservation is required through the front desk.  24-hour advanced reservation is required for usage from 7:00 AM – 8:00 AM and 4:00 PM – 10:00 PM (when the front desk is closed)
  • Back to back reservations is not allowed to allow for sanitation in between reservations.    

Putting greens; Shuffleboard courts – open

            o     Hours of operation: 8:00 AM – 4:00 PM

            o     Reservations and equipment available through the front desk. Those with their own putters must make reservations at the front desk for monitoring of usage to comply with government rules.

Pool/Hot Tub/BBQs/Cabana

            o     Lanai pool area open.  Molokai pool will remain closed.

            o     Hours of operation: 11:30 AM – 6:30 PM

            o     Required social-distancing and face coverings are required to keep pool area open and/or implementing more restrictive usage guidelines

Activities (Fitness classes/Mai-Tai parties) - suspended

Front desk / Offices – remain phone only service with limited in person services

 

 

POHAILANI: NEW - Notice Received 10/20/2020:  Critical seawall repair begins November 23rd (updated from previous start date of Oct 26th) for approx three weeks.  This is to secure and prevent sink holes from forming between the seawall and the buildings.  The center section between the ocean front buildings and one of the stairways will be blocked off during the construction.

 

ROYAL KAHANA:

Notice 10/12/2020: Royal Kahana Resort is not an approved facility for guests needing to quarantine pending a delayed pre-travel Covid test results and cannot accept quaranting guests.  Be sure you are aware of this and have an alternative plan for accommodations should your test results be delayed and decide travel to Maui without the proof of a negative test.   Around your resort, signage and sanitizing stations are continuing to be installed.  Limits will be in place for the following: pool usage 8 guests, one hour time limit;  grills will be limited to three guests at a time; the fitness center will be limited to three guests and a time limit of one hour.  These limits are imposed to allow for social distancing as well as creating time to periodically sanitize the equipment.  While swimming, grilling, dining, or exercising, maskwear is not required. The lower lobby will remain closed until we can figure out the best way to keep the upholstered furniture clean and sanitized.  The Surf and Reef Rooms will also remain closed.

The project taking place at the adjacent Valley Isle Resort (described below) may impact some guests, particularly those in condos on the south end of the property.

 

VALLEY ISLE BEACH RESORT: Resort Improvements/Projects/Shoreline Conditions 

NEW: Valley Isle Resort - Commercial Building Project - Beginning August 17, 2020 through approx May or June 2021 (Update as of 6/18/2020): 

A start date for the rebuild of the porte cochere, the lobby, the walkway to the high-rise and the separate building housing the health club which were destroyed in a fire, has been set for August 17, 2020.   We anticipate this to be a 9-10-month project so as of right now we believe construction will be completed in May or June of 2021. A few things to anticipate are less parking available as we will need to stage some materials, installation of a dust fence, the potential for noise, a temporary walkway and entrance to the resort through the pool area, a temporary construction office,  and contractors coming and going throughout the day. There will be some inconveniences for sure.  We will do our best to keep them at a minimum. Remember this will be a live construction site for months so expect all that comes with that.  

Updated as of 9/25/2020: On Monday September 28th2020, The Contractor will start the demolition and removal of the concrete slab & foundation. There will be some additional noise for the next 3 weeks during this phase of the construction.

This project MAY affect guests staying at the adjacent Royal Kahana Resort (particularly those in condos on the south end of the property).

>Scheduled water shut downs 9am to 1pm on the following dates:                   

  • December 10th      

2021:

  • March 11th               
  • June 10th                 
  • September 9th 
  • December 9th            

 2022:

  • March 10th               
  • June 9h                 
  • September 8th 
  • December 8th   

>Beach access at the Valley Isle Resort may be closed from time to time due to ocean and swell conditions. Sandbags have been installed along the shoreline.